Privacy policy

Last updated: January 14, 2026

Elysium Skin operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Elysium Skin is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including name, billing address, shipping address, phone number, and email address

  • Financial information including payment card details, transaction details, payment confirmation, and other payment information

  • Account information including username, password, preferences, and settings

  • Transaction information including items viewed, added to cart, purchased, returned, exchanged, or canceled

  • Communications with us, such as customer support inquiries

  • Device information including IP address, browser type, and network information

  • Usage information regarding how and when you interact with the Services


Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, or communicate with us

  • Automatically through the Services, including through cookies and similar technologies

  • From service providers who process personal information on our behalf

  • From partners or other third parties


How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services
To operate the Services, process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, enable reviews, and personalize your shopping experience.

Marketing and Advertising
To send marketing and promotional communications and to display advertisements related to products or services based on your interactions with the Services, where permitted by law.

Security and Fraud Prevention
To authenticate accounts, detect and prevent fraud, secure transactions, and protect the Services.

Communicating with You
To provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons
To comply with applicable laws, respond to legal requests, enforce policies, and protect our rights and the rights of others.


How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify, vendors, and service providers who perform services on our behalf

  • With marketing and advertising partners, where permitted by applicable law

  • When you direct or consent to the disclosure

  • With affiliates or within our corporate group

  • In connection with a business transaction or to comply with legal obligations


Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information in order to provide and improve the Services. Your information may be shared with Shopify and third parties located in other countries. Shopify may process certain personal information in connection with enhanced features provided through the Services.


Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Your interactions with third-party websites are governed by their own privacy policies.


Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.


Security and Retention of Your Information

No security measures are perfect, and we cannot guarantee absolute security. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.


Your Rights and Choices

Depending on where you live, you may have rights to:

  • Access your personal information

  • Request deletion or correction

  • Request portability of your information

  • Opt out of certain marketing or targeted advertising

You may exercise these rights by contacting us.

We will not discriminate against you for exercising your rights. We may need to verify your identity before responding to requests, as permitted by law.


Complaints

If you have concerns about how we process your personal information, please contact us. You may also have the right to lodge a complaint with a data protection authority, depending on your location.


International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.


Contact

If you have questions about this Privacy Policy or your personal information, please contact us at:

hello@elysium-skin.com